Proficiency Award 2 in Human Resource Management
Study a range of modules to suit your career needs including management, supervision, motivation, personnel management, psychology and counselling, industrial psychology, conflict management, instructional skills, educational psychology, project management and more....
Study a range of modules to suit your career needs including management, supervision, motivation, personnel management, psychology and counselling, industrial psychology, conflict management, instructional skills, educational psychology, project management and more....
Human Resource Managers are the backbone of most large Organisations.
A good human resource manager can increase productivity and profitability for a business, and make life happier as well as more productive for both employees and employers.
A formal qualification is not necessarily needed to be a successful HR manager; but the skills that come from a comprehensive and extensive training course such as this are critical to not only getting a HR job; but also keeping it.
CONTENT OF MODULES
Management
There are 6 lessons as follows:
- Introduction & Organizational Structures
- Management Theories & Procedures
- Problem Solving & Decision Making
- Management Styles & External Influences
- Employing People & Interview Skills
- Staff Management
Supervision
There are 10 lessons as follows:
- Introduction - Organisational structures & responsibilities.
- Understanding the work place - Government and private personnel departments, unions.
- Communications and human relations.
- Motivating employees.
- Organising the work place.
- Problem solving techniques.
- Discipline, complaints and grievances.
- Interviewing, recruitment, training.
- Work place safety.
- Dealing with management/worker participation/ report writing/ staff meetings.
Motivation
This course contains eight lessons, as follows:
- Introduction Describe the nature and scope of motivation, and identify the differences between people that distinguish the application of motivational skills to achieve a successful outcome
- Awareness Explain the significance of knowledge and understanding to motivation.
- Tangible Rewards Explain the effect of Tangible Rewards (eg: Money, Services, Goods) as a major motivator.
- Intangible Rewards Explain the effect of intangible Rewards (eg: Security, Ethics, Gratitude, Belief Systems/Religion, Peer Pressure) as a major motivator.
- Negative Motivators Explain how actions can be motivated by negative motivators (eg. Pain, Suffering, Discipline, Threats), and distinguish this type of motivation from that achieved through positive motivators.
- Initiating Motivation Explain how to initiate motivation with an individual or group for a situation not previously confronted.
- Maintaining Motivation Explain how motivation can be maintained or increased in both successful and unsuccessful environments.
- Applications Identify a wide range of situations where motivational skills can be applied, and determine an appropriate way to initiate and maintain motivation in each of those situations.
Personnel Management
There are 10 lessons as follows:
- Human behaviour
- Workplace Communications
- Workplace Conditions
- Controlling Operations
- Recruitment and Induction
- Staff Training
- Work Teams
- Positive Discipline
- Grievances and Complaints
- Monitoring and Reporting
Introduction to Psychology
There are seven lessons in this course, as follows:
- The Nature & Scope of Psychology
- Neurological Basis of Behaviour
- Environmental Effects on Behaviour
- Consciousness And Perception
- Personality
- Psychological Development
- Needs, Drives And Motivation
Psychology and Counselling
There are seven lessons in this course, as follows:
- Stress
- Abnormal Behaviour
- Individual Behaviour
- Group Behaviour
- Methods of Dealing with Abnormalities
- Conflict Resolution
- Interpersonal Communication Skills
Industrial Psychology
There are ten lessons in this course, as follows:
- Introduction
- Understanding the Employees Thinking
- Personality & Temperament
- Psychological Testing
- Management & Managers
- The Work Environment
- Motivation and Incentives
- Recruitment
- Social Considerations
- Abnormalities and Disorders
Conflict Management
There are eight lessons in this course, as follows:
- Conflict Management and Anger
- Listening
- Negotiation
- Mediation
- Facilitation
- Balance of Power
- Discussion and Group Work
- Crisis Analysis and Responses
Instructional Skills
There are 11 lessons as follows:
- Introduction to Training – Communication
- Understanding Learning
- Determining Training Requirements in The Workplace
- Commencing Training
- Developing a Lesson Plan
- Assessment and Evaluation of Training Programs
- Training Aids
- One-To-One Training
- Motivation Skills and Techniques
- Promoting Training
- Assessor Training
Educational Psychology
There are seven lessons in this course. The following outline depicts some (not all) of the topics covered in each lesson.
- Introduction: Development & Learning Theory Piaget's Theory of Cognitive Development; Schemes; Assimilation and Accommodation; Equilibration; Piaget's Stages of Development.
- Behavioural Learning The Evolution of Behavioural Theories of Learning; Thorndike's Theory of the Law of Effect; Skinner's Theory of Operant Conditioning; Principles of Behavioural Learning; Reinforcers; Positive and Negative Reinforcement; The Premack Principle
- Information Processing Information Processing Theory; A Model of Information Processing; Perception; Gestalt Psychology; Attention; Short-Term Memory; Long-Term Memory; Division of Long-Term Memory
- Memory Retention & Loss Remembering and Forgetting; Interference; Inhibition and Facilitation ; Primacy and Recency; Learning Strategies
- Individual Needs Effective Instruction;The QAIT Model; Quality of Instruction; Appropriate Levels of Instruction; Incentive;Time; Between-Class Ability Grouping; Within Class Ability Grouping; Effective Use of Ability Groups; Mastery Learning; Outcomes-Based Education; Individualised Instruction
- Constructivist Learning What is the Constructivist View; Top Down or Bottom Up Processing; Generative Learning; Discovery Learning; Reception Learning; Activating Prior Knowledge
- Motivation Intrinsic Motivation; Extrinsic Motivation; Factors Affecting Motivation; Motivation theories (Behavioural Learning Theory; Human Needs Theory; Dissonance Theory; Cognitive Dissonance Theory; Personality Theory; Attribution Theory; Expectancy Theory); Improving motivation (Nurturing Interest/Curiosity; Providing Incentive to Learn)
Project Management
There are nine lessons as follows:
- Introduction
Understanding what project management is, and what its applications might be. - Project Identification
Identification and defining projects which need management. - Project Planning
Developing a strategy and framework for the plan. - Project Implementation
Managers duties during implementation, developing a Preparation Control Chart,
Regulating implementation - Project Completion & Evaluation
Dangers in this stage, Steps in Project completion, Declaring a project sustainable,
Developing an evaluation method, - Technical Project Management Skills
Preparing a proposal, budget control/management, steps in drawing up a
post project appraisal. - Leadership Skills
Styles of leadership, leadership principles and methods - Improving Key Personnel Skills
Listening skills, Negotiation skills, Conflict management - Major Assignment
Developing full documentation for a project.
Workplace Health and Safety
There are 7 lessons as follows:
- Introduction
- Legislation
- Handling Chemicals
- Handling Equipment
- Handling Objects
- Standards & Rules
- Signs & Signals
Health and Wellbeing
There are eight lessons as follows:
- Industry Overview
- Modern Lifestyle Problems
- Human Nutrition
- Healthy Eating
- Stress Management
- Preventative Health
- Alternative Medicine
- Basic First Aid
Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.
Research Project I
There are 7 lessons as follows:
- Determining Research Needs
- Searching For Information
- Research Methods
- Using Statistics
- Conducting Statistical Research
- Research Reports
- Reporting On A Research Project.
For more information on this course, please request your free course information pack!