Amadeus Expert

Amadeus Expert

Course Code OTT1200
Qualification Statement of Attainment
Payment Options Upfront & Payment Plans
Delivery Online & Correspondence
Duration 6 months & 70 Hours of access

This package provides you with comprehensive training in the Amadeus GDS system. It is suitable for beginners as well as those with some prior knowledge of GDS and will provide you with an expert level of knowledge in Amadeus GDS.

Most travel companies use a GDS (Global Distribution System) to book flights, hotels and car hire. Learning a GDS has many benefits, it could mean securing your ideal travel job!

Amadeus was formed in 1987 by an alliance between Air France, Lufthansa, Iberia Airlines and Scandinavian Airlines System. Today, it is the leader in terms of number of bookings worldwide with around 35% of the global market.

This expert course covers the follow subject is great detail:

• Airline Reservations (parts 1 & 2)

• Automatic Fares & Ticketing

• Car Hire

• Hotel Reservations

• Tour Reservations

Airline Reservations – Part I

• Lesson 1 - Introduction, signing in and out, work areas

• Lesson 2 - Encode and Decode

• Lesson 3 - Introduction to the PNR

• Lesson 4 - PNR redisplay, subfield display

• Lesson 5 - Timetable, flight details

• Lesson 6 - Flight availability, return availability, schedules, shortcut flight info

• Lesson 7 - Booking Seats from Availability

• Lesson 8 - Name Elements, Contact Elements

• Lesson 9 - Ticketing Element, Received-From Element

• Lesson 10 - Build and end a complete PNR

• Lesson 11 - Cancelling and changing mandatory PNR elements

• Lesson 12 - Mailing and billing elements

• Lesson 13 - General remark and OSI elements

• Lesson 14 - SSR and frequent flyer elements

• Lesson 15 - Cancelling and changing optional PNR elements

• Lesson 16 - Advance seating requests

• Lesson 17 - Seat maps

• Lesson 18 - Request specific seats, specific seat wish, modify seating

• Lesson 19 - Calculator and currency functions, minimum connect times

• Lesson 20 - Help system

• Lesson 21 – AIS

+21 drills + 4 exercises + 6 quizzes + 1 final exam

Airline Reservations – Part II

• Lesson 1 - Advanced availability entries

• Lesson 2 - Access types

• Lesson 3 - Direct sell, waitlist, open/ARNK/passive segments

• Lesson 4 - PNR claim, rearrange segments

• Lesson 5 - Split PNR

• Lesson 6 - Working with non-homogeneous PNRs

• Lesson 7 - Working with customer profiles

• Lesson 8 - Queue count, queue placement, option element

• Lesson 9 - Queue access/exit, remove/delay queued PNRs

• Lesson 10 - Segment status, schedule change, waitlist assurance

+ 10 drills + 3 exercises + 3 quizzes + 1 final exam

Automated Fares and Ticketing

• Lesson 1 - Basic fare displays, carrier specific fares

• Lesson 2 - Fare displays for specific dates

• Lesson 3 - Additional fare display options

• Lesson 4 - Fare display follow up entries

• Lesson 5 - Fare notes

• Lesson 6 - Itinerary pricing

• Lesson 7 - Stored itinerary pricing

• Lesson 8 - Best buy pricing

• Lesson 9 - Pricing options

• Lesson 10 - PNR fare elements

• Lesson 11 - Ticketing

• Lesson 12 - Issuing EMDs

+ 12 drills + 3 quizzes + 1 exam final

Car Reservations

• Lesson 1 - Car location lists

• Lesson 2 - Display and book from multicompany car availability

• Lesson 3 - Display and book from single company car availability

• Lesson 4 - Direct car availability entries

• Lesson 5 - Car availability options

• Lesson 6 - Car sell options and direct car sell

• Lesson 7 - Car segment modify entries

• Lesson 8 - Car rate features, car terms, car policy

+ 8 drills + 2 exercises + 3 quizzes + 1 final exam

Hotel Reservations

• Lesson 1 - Hotel location lists

• Lesson 2 - Display multi-property hotel availability

• Lesson 3 - Display and book from single property hotel availability

• Lesson 4 - Direct hotel availability entries

• Lesson 5 - Hotel display options

• Lesson 6 - Hotel points of reference

• Lesson 7 - Hotel features entries

• Lesson 8 - Hotel sell options and chainspecific help pages

• Lesson 9 - Book a hotel directly and from a location list

• Lesson 10 - Change, add to, delete from, and cancel hotel segments

+ 10 drills + 3 quizzes + 1 final exam

Tour source

• Lesson 1 - The TourSource system

• Lesson 2 - Book tours in TourSource

• Lesson 3 - Modify a tour booking, complete

TourSource entries

+ 1 quiz + 1 final exam

This course includes 70 hours of access to the learning portal over 6 months.

Finance options

If you are an Irish citizen you may be eligible to receive financial support, meaning you can defer payment of your course fees. Additionally, if you are a resident of Ireland, you may also be eligible to receive a student grant under the Student Grant Scheme

Student support

We live in a society where the pressures of daily living are high with financial expenses, personal and work commitments, and mortgage and rental obligations. Then there are the unexpected life challenges that also get thrown our way. With this in mind the thought of taking on study can be daunting for most people. Here at Learning Cloud we understand that life doesn’t run in a straight line it has many ups and downs.

As an enrolled student at Learning Cloud, you are entitled to access a variety of non-academic support services from the Student Services Unit. These supports are designed to walk beside you throughout your studies they will assist you in life’s ups and downs to provide you the best opportunity to successfully complete your chosen course.


  • Careers Counselling Service
  • General Counselling Service
  • Disability Liaison Service
  • Retention & Engagement Service
  • Student Activities
  • Accommodation
  • E Counselling
  • Your-Tutor
  • Parent support
  • Reasonable Adjustment Plan (RAP)

Call our student support today on 0419803370 or Email Faculty

Get more information

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How will this course advance my career?

Learning Cloud programs have been developed in response to industry demand and are specifically designed to equip graduates with work-ready skills. Each participant will be trained and assessed in theory and in practical tasks and Real-world exercises are used throughout the program.

Studies prove, time and again, that college-educated workers earn more than those with only a high school qualification. College graduates often enjoy additional benefits, including greater job opportunities and promotions. Though the proof for greater earning potential exists, some might wonder whether the cost of the education warrants the overall expense in the long run.

College Graduate vs. Non-Graduate Earnings

The National Centre for Education Statistics (NCES) analyses employee earnings data biennially, according to education level. Findings indicate that workers with a qualification earn significantly more than those without. Since the mid-1980s, education has played a large part in potential wages, with bachelor's degree holders taking home an average of 66% more than those with only a high school diploma do. While college-educated workers' wages have increased over the past two decades, those with only a high school education have seen decreases in annual salaries in the same time period (

How else will I benefit from studying with Learning Cloud?

  • Studying online or distance means you can study where you want and at your own pace.
  • Receive career-focused training with practical, hands-on learning.
  • All course materials are provided and all digital platforms are interactive, work on any device and designed to be fun.
  • Recognition of Prior Learning or Skills Recognition may be available for previous work experience, formal training or qualifications in this field.